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iOS 9 users, click for required steps


Use the MyBaystate app to navigate your Baystate Health experience as a patient or visitor. With a MyBaystate account, you can manage your health information and communicate with your providers.

You can also get important information about Baystate Health and its locations and services without having to log in.

With a MyBaystate account you can:
? Send secure messages and images to your providers
? Request appointments
? Request prescription refills
? See lab and radiology results, medications, health issues, allergies, vaccine records, and visit summaries
? Fill out forms and print paperwork
? Get answers to medical questions from our community outreach librarians
? Search our health and wellness resources
? Manage health information for family members

Without logging in, you can:
? Find a provider
? Find a location (emergency, hospital, primary care, radiology, lab, urgent care)
? Learn about medical services
? Pay your medical bill
? Request your medical records
? Request an appointment
? Find your way in the hospital with indoor navigation
? Check visiting hours
? Access the gift shop and online store
? Get helpful news and updates

Additional Information

Version: 13.0.13


Android devices:
4.4 and up

IOS devices:
11.0 or later


© Baystate Health 2020